thePHO offers:

Greater transparency about funding, decisions and how resources are used.
More flexibility for practices to respond to the needs of their patients and communities.
Regional support from people who know your practice and understand your local context.
National capability across funding, data, clinical, operational and other specialist areas.
Useful data and insights to help understand your population, identify opportunities and track outcomes.
A PHO focused on strengthening general practice, not competing with it.

thePHO will:

Keep practices at the centre of our decisions.
Listen, ask questions and understand your practice before assuming what you need.
Be open about funding, decisions and performance.
Keep processes and communication as straightforward as possible.
Work regionally so support stays connected to local practices and communities.
Advocate for general practice and raise issues with Health New Zealand and across the wider health system when needed.

Understand and make the most of the funding available to your practice.
Use flexible funding in ways that respond to your population and local priorities.
Use data and reporting to identify patients and populations who may benefit from additional support.
Navigate programmes, services, quality requirements and accreditation.
Connect with clinical, operational and subject matter expertise when you need it.
Work through problems with you when things are not working as they should.

Pass through capitation and other practice funding in line with national funding arrangements.
Provide clear information about how funding has been calculated and allocated.
Give practices flexibility to use eligible funding in ways that respond to their population needs.
Direct funding towards frontline care wherever possible.
Support practices to understand available funding and make informed decisions about how it can be used.
Be accountable and transparent about funding retained or used by thePHO to deliver services on behalf of practices.